Reset Password Global Email Template

The default email template for password reset is named: “ResetPasswordEmail” and it is included in the installation script.

To see the content of the default email template, from the Admin menu, click Email Templates. The Email Templates List page appears. Double-click on the “ResetPasswordEmail” record. The Edit Email Template page will be displayed.

NOTE You can change the content of the default email template based on your preferences, but make sure to include in the template the following tokens: username and generatedToken, otherwise, the email sent to users will contain incomplete information.

You can also customize the email template by using server scripting. For information on how to do it, see Customize Reset Password Email Template using Server Scripting